What you can get
Planned gas cut without proper notice
- When it applies
- Given less than 7 working days' notice
- How much
- £50
- How it’s paid
- Paid automatically within 10 working days.
- If it’s late
- £50 more if it's paid late.
- Where
- England, Wales and Scotland
The published rule for planned gas cut without proper notice
Gas supply cut off
- When it applies
- Off for more than 24 hours
- How much
- £75, then £75 for each further 24 hours
- How it’s paid
- Paid automatically within 10 working days.
- If it’s late
- £50 more if it's paid late.
- Where
- England, Wales and Scotland
The published rule for gas supply cut off
Work out what you’re owed
Enter when it went off and came back, and your postcode, and we’ll work out the amount, who pays and by when. Use the free calculator.